Purpose

The purpose of this study is to examine how existing supply chain finance challenges confronting SMEs are affected by the emergence of smart fintech providers. In so doing the paper aims at uncovering critical role of fintech service provision in SCF and associated mechanisms that affect the SCF partners.

Design/methodology/approach

An in-depth case study approach has been applied in this study. The overall design is informed by a 5-stage-based case study approach developed in operation management, including the literature review and research question, followed by case selection and instrument development, the data gathering, the analysis and findings and dissemination.

Findings

The study shows that fintech service provider is capable of offering different digital technologies adapted to specific needs while concomitantly orchestrating the information flow across the partners. Key mechanisms that influence the establishment of trust-based relationships among the SCF partners, and related service processes and value creation based on the platform system architecture are explained.

Practical implications

Several practical implications for digital platform management and other key digital SCF partners are identified.

Originality/value

This paper contributes a novel perspective on the importance of digital trust in SCF and also contributes to the existing literature by filling up a gap with a new and fine-grained understanding of the role of fintech companies in SCF.

中文翻译：

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供应链金融中的数字信任：创新金融科技服务提供的作用

 目的

本研究的目的是研究智能金融科技提供商的出现如何影响中小企业面临的现有供应链金融挑战。在此过程中，本文旨在揭示金融科技服务在 SCF 中提供的关键作用以及影响 SCF 合作伙伴的相关机制。

设计/方法/方法

本研究应用了深入的案例研究方法。总体设计以运营管理中开发的基于 5 阶段的案例研究方法为信息，包括文献回顾和研究问题，然后是案例选择和工具开发、数据收集、分析和发现以及传播。

 发现

研究表明，金融科技服务提供商能够提供适应特定需求的不同数字技术，同时协调合作伙伴之间的信息流。阐述了影响云函数合作伙伴之间建立基于信任的关系的关键机制，以及基于平台系统架构的相关服务流程和价值创造。

 实际意义

确定了对数字平台管理和其他关键数字 SCF 合作伙伴的几个实际影响。

 原创性/价值

本文为数字信任在 SCF 中的重要性提供了新的视角，并通过填补对金融科技公司在 SCF 中的作用的全新和细粒度理解的空白，为现有文献做出了贡献。