The concept of microaggressions alerts us how majority group members' everyday behaviour can impact minorities negatively. Recently, some researchers have questioned the criteria for identifying microaggressions and rejected the concept's utility. We maintain that attending to minorities' everyday experiences is important and illustrate this through a three‐phase study with Roma in Hungary. First, we conducted interviews exploring their everyday interactional experiences (Phase 1, N = 17); second, Roma participants filmed (naturally occurring) interactions with majority group members (Phase 2, N = 10); third, we showed such filmed interactions to Roma focus groups and recorded their discussions (Phase 3, N = 28). Analysing these discussions, we focused on how the experience of surveillance when shopping (even when manifested in apparently helpful attention from shop assistants) impacted participants in ways that majority group members likely have little awareness of. Specifically, participants reported their need to (a) reflect on (and manage) their emotional reactions; (b) weigh a variety of strategic considerations as to how to respond; and (c) engage in in‐the‐moment interpretation as to the nature of the interaction. Such experiences negatively impact the use of public space and illustrate the value of adopting the minority's vantage point concerning the identification of microaggressive treatment.

中文翻译：

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当“Can I help you？”受伤时：罗姆人在零售店每天的微侵犯经历


微侵犯的概念提醒我们，多数群体成员的日常行为会对少数群体产生负面影响。最近，一些研究人员质疑识别微侵犯的标准，并拒绝接受这个概念的实用性。我们坚持认为关注少数群体的日常经历很重要，并通过对匈牙利罗姆人的三阶段研究来说明这一点。首先，我们进行了访谈，探索他们的日常互动体验（第 1 阶段，N = 17）;其次，罗姆人参与者拍摄了与大多数群体成员的（自然发生的）互动（第 2 阶段，N = 10）;第三，我们向罗姆人焦点小组展示了这种拍摄的互动，并记录了他们的讨论（第 3 阶段，N = 28）。通过分析这些讨论，我们关注了购物时被监视的经历（即使表现为店员显然有帮助的关注）如何以大多数群体成员可能知之甚少的方式影响参与者。具体来说，参与者报告他们需要 （a） 反思（并管理）他们的情绪反应;（b） 权衡如何应对的各种战略考虑;（c） 对互动的性质进行即时解释。这样的经历对公共空间的使用产生了负面影响，并说明了在识别微攻击性治疗方面采用少数群体的有利位置的价值。