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Adverse impacts of revealing the presence of “Artificial Intelligence (AI)” technology in product and service descriptions on purchase intentions: the mediating role of emotional trust and the moderating role of perceived risk
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2024-06-19 , DOI: 10.1080/19368623.2024.2368040
Mesut Cicek 1 , Dogan Gursoy 2, 3 , Lu Lu 4
Affiliation  

While the presence of the term “Artificial Intelligence (AI)” in a product description may be viewed as a sign of that product having advanced capabilities and features, it may also trigger fear an...

中文翻译:


产品和服务描述中揭示“人工智能(AI)”技术对购买意愿的不利影响:情感信任的中介作用和感知风险的调节作用



虽然产品描述中出现“人工智能 (AI)”一词可能被视为该产品具有先进功能和特性的标志,但它也可能引发恐惧……
更新日期:2024-06-19
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