Historically, the use of technology in organizations has reshaped the nature of human work. In this article, we overview how current waves of artificially intelligent (AI) technologies are following this trend, showing how its uses can both automate and complement human labor, alongside creating new forms of human work. However, AI can also generate both upsides and downsides for workers' experiences, which are dependent upon a range of factors such as how the technology is used and the support employees receive during digital transitions. We conclude by outlining how AI literacy and other human-centered skills will play an increasingly important role in future workplaces.

中文翻译：

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人工智能、工人和工作技能的未来


从历史上看，技术在组织中的使用重塑了人类工作的性质。在本文中，我们概述了当前的人工智能 (AI) 技术浪潮如何追随这一趋势，展示其使用如何实现自动化和补充人类劳动，同时创造新的人类工作形式。然而，人工智能也可以为员工的体验带来好处和坏处，这取决于一系列因素，例如技术的使用方式以及员工在数字化转型期间获得的支持。最后，我们概述了人工智能素养和其他以人为本的技能将如何在未来的工作场所发挥越来越重要的作用。