The growing behaviors of work-from-home (WFH) and online shopping hold significant potential for reducing traffic congestion and emissions. Understanding the frequency and the interplay between these two behaviors is important for successful implementation. This study investigates the recent trends of WFH and online shopping and the underlying factors influencing individuals’ decisions on these two behaviors. Focusing on non-grocery online shopping, this study uses comprehensive survey data collected across the United States during October and November 2021. We develop a Generalized Structural Equation Model to jointly examine WFH and online shopping frequency and their interaction. Moreover, the study investigates the psychological aspects of WFH and online shopping, introducing four stochastic latent constructs—WFH comfort, WFH unproductiveness, online shopping enjoyment, and online shopping inconvenience using the attitudinal variables. Results indicate a positive causal relationship, suggesting that increased WFH promotes online shopping engagement. Perceived comfort and productivity at home affect WFH frequency shaped by factors like home workspace, commuting time, childcare responsibilities, and telecommunications with co-workers. Likewise, perceived convenience and enjoyment significantly affect online shopping, influenced by aspects such as timesaving, and the delivery and return process. Technological tools at home also play a role in WFH frequency. Demographic factors like age, race, income, physical disability, and mode choice habits correlate with WFH and online shopping incidence, while job category and employer flexibility influence WFH frequency. These insights can help policymakers to regulate remote work and online shopping activities as they continue to grow.

在家工作 (WFH) 和网上购物的行为日益增多，对于减少交通拥堵和排放具有巨大潜力。了解这两种行为的频率和相互作用对于成功实施非常重要。本研究调查了在家办公和网上购物的最新趋势以及影响个人对这两种行为的决策的潜在因素。本研究以非杂货网购为重点，使用 2021 年 10 月至 11 月期间在美国各地收集的综合调查数据。我们开发了广义结构方程模型来共同检验 WFH 和网购频率及其相互作用。此外，该研究还调查了在家办公和网上购物的心理方面，利用态度变量引入了四种随机潜在结构：在家办公舒适度、在家办公效率低下、网上购物享受和网上购物不便。结果表明存在正向因果关系，表明在家办公的增加可以促进在线购物的参与度。在家中感知的舒适度和工作效率会影响在家办公的频率，具体取决于家庭工作空间、通勤时间、育儿责任以及与同事的通讯等因素。同样，感知的便利性和享受也显着影响网上购物，受到省时、送货和退货流程等方面的影响。家里的科技工具也在影响在家办公频率中发挥着作用。年龄、种族、收入、身体残疾和模式选择习惯等人口因素与在家办公和网购发生率相关，而工作类别和雇主灵活性则影响在家办公频率。 这些见解可以帮助政策制定者在远程工作和在线购物活动不断增长的过程中对其进行监管。