The purpose of this study is to investigate how large manufacturing firms can orchestrate their ecosystem for the successful co‐creation of data‐driven digital services and solutions as a way to achieve sustainable industry benefits. An exploratory single‐case study approach has been adopted for this study, which included 23 in‐depth interviews conducted with informants from seven Swedish and international companies involved in a transportation ecosystem. Based on the analysis, this study has developed a multi‐level framework for ecosystem orchestration that contains three main operational levels: individual, organization, and ecosystem, with an integrated sustainable industry benefits section as the outcome of this process. By providing a detailed account of ecosystem orchestration, this study contributes to the successful co‐creation of digital services and solutions. In addition, insights from this research can be used as a continuous evaluation and improvement tool for managers to orchestrate their ecosystem for digital servitization.

中文翻译：

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协调数据驱动的数字服务和解决方案的生态系统：实现可持续产业的多层次框架


本研究的目的是调查大型制造企业如何协调其生态系统，以成功地共同创建数据驱动的数字服务和解决方案，从而实现可持续的行业效益。本研究采用了探索性单案例研究方法，其中包括对参与交通生态系统的七家瑞典和国际公司的线人进行了 23 次深度访谈。基于分析，本研究开发了一个生态系统编排的多层次框架，包含三个主要操作层面：个人、组织和生态系统，并以综合的可持续产业效益部分作为该过程的结果。通过提供生态系统编排的详细说明，本研究有助于数字服务和解决方案的成功共同创建。此外，这项研究的见解可以用作管理者的持续评估和改进工具，以协调其数字服务化生态系统。