Internet Research ( IF 5.9 ) Pub Date : 2024-06-20 , DOI: 10.1108/intr-05-2023-0346 Nicholas Roberts , Inchan Kim , Kishen Iyengar , Jennifer Pullin
Purpose
Platform owners need to encourage yet control complementors in ways that generate benefits. Retaining too much control can restrict innovation and knowledge flows; giving up too much control can lead to poor quality and platform instability. Studies provide mixed findings that make it difficult to draw generalizable conclusions. We aim to provide a more accurate understanding of the link between platform control and platform benefits.
Design/methodology/approach
We conducted a meta-analysis of empirical research in this area.
Findings
Access-based control positively influences realization benefits, but it does not appear to affect creation benefits. Authority-based control does not appear to affect creation or realization benefits. Control is positively linked to benefits on transaction platforms but not on innovation platforms. Platform control is positively related to platform benefits in studies that use objective measures and in studies that measure control from the complementor’s perspective. However, the relationship between control and benefits is uncertain in studies that use perceptual measures and in studies that measure control from the owner’s perspective.
Research limitations/implications
Tighter restrictions on who can join the platform can lead to greater use of platform innovations. Platform control is also an effective driver of benefits on transaction platforms. Researchers should carefully think through the manner in which they measure platform control and platform benefits. Our study is limited by a small sample size, four moderators and a set of empirical-only studies.
Originality/value
Our findings can guide future research and help practitioners better understand when platform control is related to platform benefits.
中文翻译:
平台控制和多实现的平台优势:荟萃分析
目的
平台所有者需要以产生利益的方式鼓励但控制互补者。保留过多的控制权会限制创新和知识流动;放弃过多的控制可能会导致质量差和平台不稳定。研究提供了复杂的结果,使得很难得出普遍的结论。我们的目标是更准确地理解平台控制和平台效益之间的联系。
设计/方法论/途径
我们对该领域的实证研究进行了荟萃分析。
发现
基于访问的控制对实现收益产生积极影响,但似乎并不影响创造收益。基于权限的控制似乎不会影响利益的创造或实现。控制权与交易平台上的利益呈正相关,但在创新平台上则不然。在使用客观衡量标准的研究和从补充者角度衡量控制权的研究中,平台控制力与平台效益呈正相关。然而,在使用感知测量的研究和从所有者角度测量控制的研究中,控制和收益之间的关系是不确定的。
研究局限性/影响
对谁可以加入平台进行更严格的限制可以导致更多地利用平台创新。平台控制权也是交易平台效益的有效驱动力。研究人员应该仔细思考衡量平台控制和平台效益的方式。我们的研究受到样本量小、四个主持人和一组纯实证研究的限制。
原创性/价值
我们的研究结果可以指导未来的研究,并帮助从业者更好地理解平台控制何时与平台效益相关。