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A meta-analytic review of hospitality and tourism employees’ creativity and innovative behavior
Tourism Management ( IF 10.9 ) Pub Date : 2024-06-10 , DOI: 10.1016/j.tourman.2024.104977
SangGon (Edward) Lim , Chihyung "Michael" Ok , Lu Lu

This study presents a meta-analysis of the relationships between hospitality and tourism employees' innovative behavior and (a) its predictors and (b) various performance measures. Findings contribute to the field in four key ways. First, this research addresses the sector's burgeoning innovation landscape through a targeted meta-analytic review. Second, it describes a dense nomological network, expanding on previous studies' predictors. Third, it broadens this network by including relevant outcome variables. Lastly, it explores moderators: a theoretically significant distinction (i.e., creativity vs. innovative behavior), common control variables (i.e., age, tenure), and nine cultural dimensions. Drawing on dynamic componential theory, this study integrates individual and organizational components, psychological factors, and external influences to clarify employees' creative and innovative performance. An analysis of 215 independent samples covering 1,128 relationships provides valuable insights for hospitality and tourism management leaders and scholars.

中文翻译:


对酒店和旅游业员工创造力和创新行为的元分析回顾



本研究对酒店和旅游业员工的创新行为与(a)其预测因素和(b)各种绩效衡量指标之间的关系进行了荟萃分析。研究结果在四个关键方面对该领域做出了贡献。首先,这项研究通过有针对性的元分析审查来解决该行业新兴的创新格局。其次,它描述了一个密集的法则网络,扩展了先前研究的预测因素。第三,它通过纳入相关的结果变量来扩大这个网络。最后,它探讨了调节因素:理论上的显着区别(即创造力与创新行为)、共同控制变量(即年龄、任期)和九个文化维度。本研究借鉴动态成分理论,整合个人和组织成分、心理因素和外部影响来阐明员工的创造性和创新绩效。对涵盖 1,128 个关系的 215 个独立样本的分析为酒店和旅游管理领导者和学者提供了宝贵的见解。
更新日期:2024-06-10
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