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Intra-organizational knowledge sharing, ambidexterity and firm performance: evaluating the role of knowledge quality
Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2024-05-30 , DOI: 10.1108/jkm-06-2023-0533
Aleksandra Dzenopoljac , Vladimir Dzenopoljac , Shahnawaz Muhammed , Oualid Abidi , Sascha Kraus

Purpose

This study aims to examine how knowledge sharing contributes to organizations’ ambidexterity, their overall performance and the role of knowledge quality in this relationship. Knowledge sharing is conceptualized based on tacit and explicit dimensions, and ambidexterity is viewed as comprising exploitative and explorative capabilities.

Design/methodology/approach

This study uses a cross-sectional survey-based research design and structural equation modeling to test the proposed model of knowledge sharing and knowledge quality in organizational ambidexterity and the related hypotheses.

Findings

The results indicate that tacit knowledge sharing has a significant, direct impact on the exploitative and explorative capabilities of the organization and indirectly impacts both dimensions of ambidexterity (i.e. exploitative and explorative) through knowledge quality. In contrast, explicit knowledge sharing does not have a significant impact on knowledge quality and affects only the exploitative extent of ambidexterity. Both exploitative and explorative capabilities significantly impact organizational performance.

Originality/value

To the best of the authors’ knowledge, this study is the first study to empirically examine the role of knowledge quality in the context of knowledge sharing for ambidexterity, especially within the context of organizations in the United Arab Emirates.



中文翻译:


组织内知识共享、双元性和公司绩效:评估知识质量的作用


 目的


本研究旨在探讨知识共享如何促进组织的双元性、整体绩效以及知识质量在这种关系中的作用。知识共享是基于隐性和显性维度的概念化,而双元性被视为包括利用和探索能力。


设计/方法论/途径


本研究采用基于横断面调查的研究设计和结构方程模型来检验所提出的组织二元性知识共享和知识质量模型以及相关假设。

 发现


结果表明,隐性知识共享对组织的利用和探索能力具有显着的直接影响,并通过知识质量间接影响双元性(即利用和探索)的两个维度。相比之下,显性知识共享对知识质量没有显着影响,仅影响双元性的利用程度。剥削能力和探索能力都会显着影响组织绩效。

 原创性/价值


据作者所知,本研究是第一项实证研究知识质量在双元知识共享背景下的作用的研究,特别是在阿拉伯联合酋长国的组织背景下。

更新日期:2024-05-30
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