Despite considerable research on the factors influencing the use of e-government, citizens are apprehensive of e-government services due to the concerns primarily related to trust, risk, security and privacy. This study presents a meta-analytic structural equation modeling (MASEM) analysis of the findings reported by 68 prior empirical studies on e-government adoption. Specifically, the model examined the direct effects of trust in government, trust in internet, perceived risk, and perceived privacy and security on e-government trust, and its impact on users’ behavioral intention to use e-government. The findings bear significant theoretical and practical implications.

尽管对影响电子政务使用的因素进行了大量研究，但由于主要与信任、风险、安全和隐私相关的担忧，公民对电子政务服务仍心存疑虑。本研究对 68 项先前关于电子政务采用的实​​证研究报告的结果进行了荟萃分析结构方程模型 (MASEM) 分析。具体来说，该模型考察了对政府的信任、对互联网的信任、感知风险、感知隐私和安全对电子政务信任的直接影响，及其对用户使用电子政务的行为意图的影响。研究结果具有重要的理论和实践意义。