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The SmartSI Compass: A method for generating smart service innovation ideas
Information & Management ( IF 8.2 ) Pub Date : 2024-05-01 , DOI: 10.1016/j.im.2024.103965
Felicitas Kuch , Anna-Katharina Lindenthal , Anna Maria Oberländer , Annette Cortenraad-Wenninger , Christoph Buck

Smart Service Innovations (SmartSIs) are crucial for future competitiveness, but established organizations often struggle with the complexity of generating SmartSI ideas. Thus, we propose the a method for systematically generating SmartSI ideas drawing from current smart service research and being theoretically anchored in technological, value creation, and systems perspectives. We developed the method in collaboration with practitioners according to design science research. With the , we make a prescriptive contribution to the body of knowledge on the initiation phase of digital innovation and support practitioners in generating SmartSI ideas.

中文翻译:


SmartSI Compass:一种产生智能服务创新理念的方法



智能服务创新 (SmartSI) 对于未来的竞争力至关重要,但成熟的组织常常因生成 SmartSI 创意的复杂性而苦苦挣扎。因此,我们提出了一种系统地生成 SmartSI 想法的方法,该方法借鉴了当前的智能服务研究,并在理论上立足于技术、价值创造和系统的角度。我们根据设计科学研究与实践者合作开发了该方法。通过 ,我们对数字创新启动阶段的知识体系做出了规范性贡献,并支持从业者产生 SmartSI 想法。
更新日期:2024-05-01
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