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The impact of knowledge sharing on employee engagement through the mediating role of competency development and moderating role of social climate
Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2024-05-06 , DOI: 10.1108/jkm-04-2023-0276
Mohammad Faraz Naim , Nazia Shehzad , Moza Tahnoon Al Nahyan , Fauzia Jabeen , Antonio Usai

Purpose

This study aims to test the relationship between knowledge sharing and employee engagement. In particular, the mediating and moderating roles of competency development and social climate, respectively, are also the focus of this research.

Design/methodology/approach

Of self-completed questionnaires collected from luxury hotels in India, 507 are usable for data analysis. The structural equation modelling (SEM) was used to examine the proposed hypotheses.

Findings

The structural equation modeling–based results illustrate a positive significant association between knowledge sharing and employee engagement. Also, there is a significant support to establish the mediating effect of competency development and the moderating effect of social climate on this relationship. The expansion of competencies of employees achieved through knowledge sharing leads to higher engagement.

Research limitations/implications

This work is carried out in Indian hospitality sector and may not be generalizable to other cultural settings.

Practical implications

This study’s results add to the knowledge sharing scholarship by envisaging a possible association with an employee attitudinal outcome, i.e. employee engagement.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to unravel the social processes through which knowledge sharing enhances competency development, and subsequently employee engagement, mainly through the influence of social climate.



中文翻译:

知识共享通过能力发展的中介作用和社会氛围的调节作用对员工敬业度的影响

目的

本研究旨在测试知识共享与员工敬业度之间的关系。特别是,能力发展和社会氛围分别的中介和调节作用也是本研究的重点。

设计/方法论/途径

在印度豪华酒店收集的自填问卷中,有 507 份可用于数据分析。结构方程模型(SEM)用于检验所提出的假设。

发现

基于结构方程模型的结果表明知识共享和员工敬业度之间存在显着的正相关关系。此外,建立能力发展的中介作用和社会氛围对这种关系的调节作用也有重要的支持。通过知识共享实现员工能力的扩展,从而提高敬业度。

研究局限性/影响

这项工作是在印度酒店业进行的,可能无法推广到其他文化环境。

实际影响

这项研究的结果通过设想与员工态度结果(即员工敬业度)可能的关联,增加了知识共享奖学金。

原创性/价值

据作者所知,这是最早揭示知识共享增强能力发展以及随后的员工敬业度(主要是通过社会氛围的影响)的社会过程的研究之一。

更新日期:2024-05-03
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