The Syrian civil war caused humanitarian tragedy, resulting in significant losses and massive migration movement, significantly impacting nursing services. The purpose of this study was to identify the problems and experiences of nurses who provided care for Syrian asylum seekers in Turkish border hospitals during the war. This phenomenological and qualitative research selected participants with maximum diversity sampling. Interviews were conducted with 68 nurses who provided care and treatment to asylum seekers during the peak of the war. Data analysis identified two main themes and nine sub‐themes: language differences, interpreting services, intercultural differences, complex patients, non‐compliance with hospital rules, treatment programmes and discharge issues. The nurses experienced both positive and negative emotions during the process. During the Syrian war, patient care issues were identified as being primarily caused by language and cultural differences among asylum seekers and nurses. During this process, nurses who cared for severe injuries and asylum‐seekers experienced both positive and negative emotions simultaneously.

中文翻译：

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战争阴影下的医疗服务：土耳其护士为叙利亚寻求庇护者提供护理的经历

叙利亚内战造成了人道主义悲剧，造成重大损失和大规模移民流动，严重影响了护理服务。本研究的目的是了解战争期间在土耳其边境医院为叙利亚寻求庇护者提供护理的护士所面临的问题和经历。这项现象学和定性研究选择了具有最大多样性抽样的参与者。对 68 名在战争高峰期为寻求庇护者提供护理和治疗的护士进行了采访。数据分析确定了两个主题和九个子主题：语言差异、口译服务、跨文化差异、复杂的患者、不遵守医院规则、治疗方案和出院问题。在此过程中，护士们经历了积极和消极的情绪。叙利亚战争期间，患者护理问题被认为主要是由寻求庇护者和护士之间的语言和文化差异造成的。在这个过程中，照顾重伤者和寻求庇护者的护士同时经历了积极和消极的情绪。