Client violence towards social workers is a phenomenon with serious consequences that affect the professional, service and organisation. However, it is not known what effect such violence has on each. A systematic review of 26 studies found that the consequences have an impact on the social worker, the service and the organisation. In particular, it affects the health of the social worker, the professional relationship the professional relationship with the client and organisational functioning. It is stressed that prevention measures should be holistic and comprehensive to reduce violence, focusing on actions involving the professional and influencing organisational and contextual policies.

中文翻译：

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案主对社会工作者施暴的后果：系统回顾

服务对象对社会工作者的暴力是一种会产生严重后果的现象，影响到专业人士、服务和组织。然而，目前尚不清楚这种暴力行为对每个人有何影响。对 26 项研究的系统回顾发现，其后果对社会工作者、服务和组织都有影响。特别是，它影响社会工作者的健康、专业关系、与案主的专业关系以及组织功能。强调预防措施应该是整体和全面的，以减少暴力，重点是涉及专业和影响组织和背景政策的行动。