Purpose

The study aims to promote the use of qualitative methods in service research by investigating how these methods are reported in service journals, how the level of reporting has evolved and whether methodological reporting influences the downloads or citations received by qualitative articles.

Design/methodology/approach

Methodological reporting practices were identified through content analysis of 318 qualitative articles published in three major service research journals and comparison with prior methodological literature. Regression analysis was used to test how the level of methodological reporting influences article downloads and citations.

Findings

The study identifies 29 reporting practices related to 9 key methodological reporting areas. The overall level of methodological reporting in published qualitative articles has increased over time. While differences in the level of reporting between service journals persist, they are narrowing. The level of methodological reporting did not influence downloads or citations of qualitative articles.

Research limitations/implications

Service scholars using qualitative methods should pay attention to methodological reporting as it can improve the chances of being published. Factors such as theoretical contributions are likely to have a greater influence on article impact than methodological reporting.

Originality/value

No prior study has explored methodological reporting practices across different qualitative methodologies or how reporting influences article impact. For authors, reviewers and editors, the study provides an inventory of reporting practices relevant for evaluating qualitative articles, which should lower barriers for qualitative methods in service research by providing practical guidelines on what to focus on when reporting and assessing qualitative research.

中文翻译：

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超越模板：方法报告实践及其对定性服务研究的影响

目的

该研究旨在通过调查服务期刊如何报告这些方法、报告水平如何演变以及方法报告是否影响定性文章的下载或引用，旨在促进定性方法在服务研究中的使用。

设计/方法论/途径

通过对三种主要服务研究期刊上发表的 318 篇定性文章进行内容分析并与之前的方法论文献进行比较，确定了方法论报告实践。回归分析用于测试方法报告的水平如何影响文章的下载和引用。

发现

该研究确定了与 9 个关键方法论报告领域相关的 29 种报告实践。随着时间的推移，已发表的定性文章中方法学报告的总体水平不断提高。尽管服务期刊之间的报告水平差异仍然存在，但差异正在缩小。方法报告的水平不影响定性文章的下载或引用。

研究局限性/影响

使用定性方法的服务学者应注意方法论报告，因为它可以提高发表的机会。理论贡献等因素可能比方法报告对文章影响力产生更大的影响。

原创性/价值

之前没有研究探索跨不同定性方法的方法报告实践或报告如何影响文章影响力。对于作者、审稿人和编辑来说，该研究提供了与评估定性文章相关的报告实践清单，这应该通过提供关于报告和评估定性研究时应关注的内容的实用指南，降低服务研究中定性方法的障碍。