This study increases our understanding on how to improve the well-being of street-level bureaucrats. We test the effect of social belonging interventions on street-level bureaucrats’ well-being in times of crisis. We argue stimulating social belonging is especially relevant during crises, because it mitigates identity threats caused by high levels of uncertainty and adversities. We conducted a pre-registered survey experiment during the Covid-19 pandemic among Belgian inspectors ( n = 423). We find social belonging interventions have a small, positive effect ( d = 0.26) on street-level bureaucrats’ work engagement but have no effect on street-level bureaucrats’ burnout. We outline directions for future research by discussing explanations for our (in)significant findings.

中文翻译：

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危机时期提高基层官僚的福祉：两项社会归属干预措施的调查实验

这项研究增加了我们对如何改善基层官员福祉的理解。我们测试了危机时期社会归属感干预措施对街头官僚福祉的影响。我们认为，在危机期间刺激社会归属感尤其重要，因为它可以减轻高度不确定性和逆境造成的身份威胁。我们在 Covid-19 大流行期间对比利时检查员进行了一项预先登记的调查实验（n = 423）。我们发现社会归属干预对基层官僚的工作投入度有较小的积极影响（d = 0.26），但对基层官僚的倦怠没有影响。我们通过讨论对我们（不）重要的发现的解释来概述未来研究的方向。