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Language-based discrimination in multilingual organizations: A comparative study of migrant professionals’ experiences across physical and virtual spaces
Journal of World Business ( IF 8.9 ) Pub Date : 2024-02-13 , DOI: 10.1016/j.jwb.2024.101518
Hilla Back , Rebecca Piekkari

We compare migrant professionals’ experiences of language-based discrimination across physical and virtual spaces. The minority status of these professionals stems from their foreign origin and lack of proficiency in the local language of their new country of residence. We conducted a case study of a multinational corporation after a shift to remote work triggered by COVID-19. Our findings indicate that while language-based discrimination takes more interpersonal and overt forms in physical spaces, it becomes more organizational and subtle in virtual spaces. We shed light on how technology dependency and dispersion affect the forms and experiences of language-based discrimination in different spaces. Our contribution lies in defining language-based discrimination as a construct of modern discrimination, which has received scant attention in previous research.

中文翻译:

多语言组织中基于语言的歧视:移民专业人员在物理和虚拟空间中的经历的比较研究

我们比较了移民专业人士在物理和虚拟空间中遭受基于语言的歧视的经历。这些专业人员的少数群体地位源于他们的外国血统以及缺乏新居住国当地语言的熟练程度。我们对一家因 COVID-19 引发的跨国公司转向远程工作进行了案例研究。我们的研究结果表明,虽然基于语言的歧视在物理空间中采取更多人际和公开的形式,但在虚拟空间中变得更加有组织和微妙。我们揭示了技术依赖和分散如何影响不同空间中基于语言的歧视的形式和经历。我们的贡献在于将基于语言的歧视定义为现代歧视的一种构造,这在之前的研究中很少受到关注。
更新日期:2024-02-13
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