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Mobility and stability: How do tour guides manage multiple identities?
Journal of Hospitality and Tourism Management ( IF 7.6 ) Pub Date : 2024-02-19 , DOI: 10.1016/j.jhtm.2024.02.007
Huiling Yi , Jiang Yun

Slash careers refer to people working in different occupations with multiple sources of income. For tour guides, pursuing such slash careers signifies a shift toward a new perspective on career choice. Using a qualitative research methodology and an identity perspective in social psychology, this study aims to explore what drives tour guides to pursue slash careers and the identity tension issues that arise from managing multiple identities during transitions between different occupations. First, negative cognitions of the occupation, the awakening of self-subjectivity, and the exploration of self and group meaning drive guides to pursue slash career. Path dependence and compensation are two path choices for engaging in identity play. Second, tangible and intangible social identity cues activate guides’ specific social identity as they switch between occupations. Third, tour guides negotiate their identities through identity work strategies such as sublimation, comparison, and reflection. The findings contribute to an understanding of the process through which tour guides develop slash careers and shift between occupations, and they provide insights for tour guide management.

中文翻译:

流动性与稳定性:导游如何管理多重身份?

斜线职业是指从事不同职业、拥有多种收入来源的人。对于导游来说,追求这样的斜线职业意味着职业选择的新视角的转变。本研究采用定性研究方法和社会心理学的身份视角,旨在探讨是什么驱使导游从事斜线职业,以及在不同职业之间转换时管理多重身份所产生的身份紧张问题。首先,对职业的消极认知、自我主体性的觉醒、对自我和群体意义的探索驱使引导者追求斜线职业。路径依赖和补偿是参与身份游戏的两种路径选择。其次,当导游在职业之间转换时,有形和无形的社会身份线索会激活他们的特定社会身份。第三,导游通过升华、比较、反思等身份工作策略来协商自己的身份。研究结果有助于理解导游职业发展和职业转换的过程,并为导游管理提供见解。
更新日期:2024-02-19
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