A well-designed dashboard can effectively communicate critical information to network administrators and enable them to identify and solve network issues quickly. However, little is understood about how network-monitoring dashboard designs impact user experience in an augmented virtuality (AV) environment. Our study proposes that a dashboard design showing variations in selected elements can impact the network-monitoring flow experience of users by affecting their enjoyment, concentration, and control, which in turn can influence their performance in critical, complex, and time-sensitive environments. To investigate this phenomenon, we design and evaluate two narrative visualization user interfaces—a designer-driven (DD) design and a user-driven (UD) design—in the context of network-monitoring dashboards. Adding vivid and familiar real-world objects may enhance perceived realism; thus, we integrate AV with the two dashboard designs (i.e., DD and UD) and evaluate their effect on user flow experience and performance. Results suggest that the flow experience of users will lead to positive perceived performance. A nonlinear relationship between AV and dashboard design, and the UD design with a moderate AV level can improve user flow experience and performance compared with the DD design. When the AV level is nonexistent or excessive, the superior effect of the UD design disappears. Lastly, we discuss practical implications and theoretical contributions, along with future research directions.

中文翻译：

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设计师与用户驱动的网络监控仪表板设计对用户流程体验和性能的影响：增强虚拟的作用


精心设计的仪表板可以有效地向网络管理员传达关键信息，使他们能够快速识别和解决网络问题。然而，人们对网络监控仪表板设计如何影响增强虚拟 (AV) 环境中的用户体验知之甚少。我们的研究提出，显示所选元素变化的仪表板设计可以通过影响用户的享受、注意力和控制来影响用户的网络监控流量体验，进而影响他们在关键、复杂和时间敏感的环境中的表现。为了研究这种现象，我们在网络监控仪表板的背景下设计并评估了两种叙事可视化用户界面——设计师驱动（DD）设计和用户驱动（UD）设计。添加生动且熟悉的现实世界物体可能会增强感知的真实感；因此，我们将 AV 与两种仪表板设计（即 DD 和 UD）集成，并评估它们对用户流程体验和性能的影响。结果表明，用户的心流体验将带来积极的感知绩效。 AV和仪表板设计之间的非线性关系，以及AV级别适中的UD设计，与DD设计相比，可以改善用户流程体验和性能。当AV电平不存在或过高时，UD设计的优越效果就会消失。最后，我们讨论实际意义和理论贡献，以及未来的研究方向。