Purpose

The purpose of this study is to disclose ontology of DSI as a novel concept in servitization community, explore the research context and themes (i.e. technological and industrial sectors) where DSI emerges, unveil methodological complexities of the research on digital servitization and DSI and provide guidelines for future research avenues regarding DSI.

Design/methodology/approach

Bearing in mind the relative novelty of DSI as a concept in servitization literature, the authors adopted a systematic literature review approach to identify 111 peer-reviewed articles published in English language and available in business and management disciplines via scholar databases (Scopus). The analysis of literature discloses descriptive and thematic insights regarding digital servitization and DSI.

Findings

The study provides valuable insights from the descriptive and thematic analyses where classification of articles per publication year, citations, methodology/type of the paper, geographical location of data collection, as well as industrial sector and technological contexts are discussed. Moreover, the unique value of this study is observed through its specific focus on the characteristics of DSI-related literature.

Originality/value

The study is among the first of its kind to provide extensive descriptive and thematic insights on the available literature dealing with digital servitization and DSI, mapping out prior research across a wide spectrum of publication outlets and illustrating the chronological evolution of research on digital servitization and DSI.

中文翻译：

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数字服务创新（DSI）的起源：本体论和未来研究议程的系统回顾

目的

本研究的目的是揭示 DSI 作为服务化社区中的一个新颖概念的本体论，探索 DSI 出现的研究背景和主题（即技术和工业部门），揭示数字服务化和 DSI 研究方法论的复杂性并提供指导有关 DSI 的未来研究途径。

设计/方法论/途径

考虑到 DSI 作为服务化文献中的一个概念相对新颖，作者采用系统文献综述方法，确定了 111 篇以英语发表的同行评审文章，这些文章可通过学者数据库 (Scopus) 在商业和管理学科中获取。文献分析揭示了有关数字服务化和 DSI 的描述性和主题见解。

发现

该研究通过描述性和主题分析提供了有价值的见解，其中讨论了每个出版年份的文章分类、引用、论文的方法/类型、数据收集的地理位置以及工业部门和技术背景。此外，通过特别关注 DSI 相关文献的特征，可以观察到本研究的独特价值。

原创性/价值

该研究是同类研究中的第一个，对涉及数字服务化和 DSI 的现有文献提供了广泛的描述性和主题见解，规划了各种出版物渠道的先前研究，并说明了数字服务化和 DSI 研究的时间演变。