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Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2024-01-27 , DOI: 10.1080/19368623.2024.2308531
Huijun Yang 1 , Hanqun Song 2 , Lantian Xia 3 , Andi Yang 4
Affiliation  

Robotic interaction quality and outcome quality in restaurants are crucial in engaging customers and facilitating post-purchase behavior while few papers have examined their impact on psychological...

中文翻译:


了解机器人交互质量和结果质量的后果:基于可供性理论的三阶段方法



餐厅中的机器人交互质量和结果质量对于吸引顾客和促进购买后行为至关重要,但很少有论文研究它们对心理的影响......
更新日期:2024-01-27
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