Purpose

This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from manufacturing. The research article is commenced by executing an encyclopedic review of earlier research to ascertain the distinctive traits of service-oriented manufacturing supply chains and identify prevalent risks. Secondly, an empirical study in the construction field, amongst the industry hardest struck in the mist of the COVID-19 epidemic, is conducted to thoroughly inspect the resonant effect of these risks on service-oriented manufacturing supply chain performance.

Design/methodology/approach

In this study, to validate the resonant effect mechanism, a thorough assessment is undertaken by juxtaposing theoretical model to a newly constructed comparative model that encompasses the single effects of risks on supply chain performance.

Findings

63% variance of service-oriented manufacturing supply chain performance was showcased by the resonant effect model, compared with 46.3% in the comparative model. Moreover, each risk exerts a more glaringly significant impact on supply chain performance, asserting the mechanism of the resonant influence. Another noteworthy result involves the demand risk possessing a low effect on supply chain performance, thus emphasising the superiority of service-oriented manufacturing supply chains.

Research limitations/implications

Future research endeavours should hinge on the optimal “resonant” model explosion, thereby foreseeing and alleviating worst-case scenarios to guarantee the robustness and resilience of supply chain networks.

Practical implications

Indubitably, reducing the intensity of the resonant effect revolves around lowering the coefficient of “a,” thereby restricting/eliminating the link among risks. Therefore, the suggested resonant impact model might thus serve as “a road map”. In light of the aforementioned considerations, it is advisable that supply chain executives employ supply chain management tactics namely avoidance, prediction, and postponement, but only after meticulous consideration the costs and benefits of adopting such strategies.

Originality/value

The service-oriented manufacturing supply chain features and advantages have been analysed and explained throughout the article. The data gathered during the COVID-19 pandemic is a captivating and topical point of this paper.

中文翻译：

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服务型制造供应链：风险及其共振效应

目的

本研究旨在通过两个阶段专门研究面向服务的制造供应链的风险管理，突出其与制造业的差异。该研究文章首先对早期研究进行了百科全书式的回顾，以确定面向服务的制造供应链的独特特征并识别普遍的风险。其次，对受COVID-19疫情影响最严重的建筑领域进行实证研究，深入考察这些风险对服务型制造供应链绩效的共振影响。

设计/方法论/途径

在本研究中，为了验证共振效应机制，通过将理论模型与新构建的比较模型并置来进行彻底的评估，该模型包含风险对供应链绩效的单一影响。

发现

共振效应模型显示服务型制造供应链绩效有 63% 的方差，而比较模型中的方差为 46.3%。此外，每种风险都会对供应链绩效产生更明显的显着影响，从而证实了共振影响机制。另一个值得注意的结果是需求风险对供应链绩效影响较小，从而凸显了服务型制造供应链的优越性。

研究局限性/影响

未来的研究工作应该取决于最佳的“共振”模型爆炸，从而预见和减轻最坏的情况，以保证供应链网络的稳健性和弹性。

实际影响

毫无疑问，降低共振效应的强度就是围绕着降低“a”系数，从而限制/消除风险之间的联系。因此，建议的共振影响模型可以作为“路线图”。考虑到上述因素，供应链管理人员建议采用回避、预测和推迟等供应链管理策略，但前提是要仔细考虑采用这些策略的成本和收益。

原创性/价值

文章对服务型制造供应链的特点和优势进行了分析和阐述。在 COVID-19 大流行期间收集的数据是本文的一个引人入胜的话题。