With the ascent of the concept of public value, the theory and practice of administration have shifted from a focus on management, effectiveness and efficiency (as espoused in New Public Management) towards an agenda of public value creation. This has resulted in a large, heterogenous number of scholarly publications on public value. In this paper, we review this important body of work from the period 1994 to 2019, discuss it critically and propose a few avenues for future research – especially in terms of conceptualizing public value. We do so by using a mixed-methods approach, incorporating semantic-network analysis, which allows a comprehensive quantitative and qualitative analysis of the field of public value. In this article we show in great detail how the literature on public value has evolved and is configured, categorize how value is defined and measured within the literature, introduce a novel mixed-methods approach for literature reviews, and provide three conceptual contributions including (1) digitalization in public value theory can expand our understanding of citizens, (2) public value is more than just public, and (3) visualizing public value through controversy maps. Finally, we provide suggestions for further research.

中文翻译：

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重新思考公共管理的价值

随着公共价值概念的兴起，行政理论和实践已经从关注管理、效能和效率（新公共管理所倡导的）转向公共价值创造议程。这导致了关于公共价值的大量、异构的学术出版物。在本文中，我们回顾了 1994 年至 2019 年期间的这一重要工作，进行了批判性讨论，并提出了未来研究的一些途径——特别是在概念化公共价值方面。我们通过使用混合方法并结合语义网络分析来实现这一目标，从而可以对公共价值领域进行全面的定量和定性分析。在本文中，我们详细展示了有关公共价值的文献是如何演变和配置的，对文献中如何定义和衡量价值进行了分类，介绍了一种新颖的文献综述混合方法，并提供了三个概念贡献，包括（1 ）公共价值理论中的数字化可以扩大我们对公民的理解，（2）公共价值不仅仅是公共，（3）通过争议地图将公共价值可视化。最后，我们提出进一步研究的建议。