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Norm-Violating Behavior in Organizations: A Comprehensive Conceptual Review and Model of Constructive and Destructive Norm-Violating Behavior
Annual Review of Organizational Psychology and Organizational Behavior ( IF 14.3 ) Pub Date : 2023-11-29 , DOI: 10.1146/annurev-orgpsych-110721-043001
Rebecca J. Bennett 1 , Bella L. Galperin 2 , Long Wang 3 , Jigyashu Shukla 4
Affiliation  

Norm violations can not only cause harm but also contribute to the well-being of organizations. During the last several decades, two different foci of research on workplace norm violations have generated a host of empirical studies on both constructive and destructive norm-violating behavior (NVB). However, the two closely related bodies of literature have remained in almost complete isolation from each other. Our conceptual review seeks to kindle a new perspective to better understand the general concept of NVB in organizations by combining the bifurcated silos of both constructive and destructive NVB. By conducting a systematic literature review of research on workplace NVBs over the past 30 years, we synthesize the major research findings on both constructive and destructive deviance into a general framework and examine the major antecedents, moderators, mediators, and outcomes as they fit within the major theoretical perspectives. Moreover, we study the commonalities of constructive and destructive NVB, focusing especially on the overlapping and dynamic relationships between the two concepts. To conclude, we propose new lines of inquiry for future research to assist academics and practitioners in understanding and managing different forms of organizational norm violations.

中文翻译:


组织中的违反规范行为:建设性和破坏性违反规范行为的综合概念回顾和模型



违反规范不仅会造成伤害,还会促进组织的福祉。在过去的几十年里,关于工作场所违反规范的两个不同的研究重点产生了大量关于建设性和破坏性违反规范行为 (NVB) 的实证研究。然而,这两个密切相关的文学体系几乎彼此完全孤立。我们的概念回顾旨在通过结合建设性和破坏性 NVB 的分叉孤岛,激发一种新的视角,以更好地理解组织中 NVB 的一般概念。通过对过去 30 年工作场所 NVB 的研究进行系统的文献综述,我们将关于建设性和破坏性偏差的主要研究结果综合到一个总体框架中,并检查主要前因、调节因素、中介因素和结果,因为它们适合主要的理论观点。此外,我们研究了建设性和破坏性 NVB 的共性,特别关注这两个概念之间的重叠和动态关系。总而言之,我们为未来的研究提出了新的研究方向,以帮助学者和从业者理解和管理不同形式的组织规范违规行为。
更新日期:2023-11-29
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