How does artificial intelligence (AI) enhance hospitality employee innovation? The roles of exploration, AI trust, and proactive personality,Journal of Hospitality Marketing & Management

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How does artificial intelligence (AI) enhance hospitality employee innovation? The roles of exploration, AI trust, and proactive personality
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2023-09-26 , DOI: 10.1080/19368623.2023.2258116
Haiyan Kong ₁ , Zihan Yin ₁ , Kaye Chon ₂ , Yue Yuan ₂ , Jinhan Yu ₁

Affiliation

This study examines how employees’ perceived AI-supported autonomy influences their innovative performance in hospitality. Drawing on self-determination theory, we proposed and examined a moderated...

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