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Contextualizing communication for digital innovation and the future of work
Journal of Communication ( IF 6.1 ) Pub Date : 2023-10-06 , DOI: 10.1093/joc/jqad031
Jiawei Sophia Fu 1 , Joshua B Barbour 2
Affiliation  

Digital innovation is the future of work. The ongoing and interlinked transformation of digital technologies, work, communication, and organizing raises important theoretical questions. Integrating recombination-based innovation theory and institutional theory of communication, this article contributes a novel framework that specifies the theoretical linkages between macro-level institutions and digital innovation: Social actors negotiate tensions arising from multiple institutional logics through (a) attention allocation; (b) sensemaking; and (c) external, boundary-spanning networking. The framework can advance the study of communication by (a) reconciling conflicting and inconclusive empirical findings; (b) targeting research efforts; and (c) responding to critiques of communication scholarship as failing to address social contexts. By focusing on digital innovation and the interplay between societal structures and communicative action in shaping it, this article advances scholarly discussions on the future of work, conceptualizing digital innovation as an institutional as well as communicative accomplishment.

中文翻译:

将沟通融入数字创新和未来工作

数字创新是工作的未来。数字技术、工作、沟通和组织正在进行的、相互关联的变革提出了重要的理论问题。本文将基于重组的创新理论和传播制度理论相结合,提出了一个新颖的框架,详细说明了宏观制度与数字创新之间的理论联系:社会行动者通过(a)注意力分配来协商多种制度逻辑产生的紧张局势;(b) 意义建构;(c) 外部、跨边界网络。该框架可以通过以下方式推进传播研究:(a) 调和相互矛盾和不确定的实证研究结果;(b) 有针对性的研究工作;(c) 回应对传播学学术未能解决社会背景的批评。
更新日期:2023-10-06
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