Purpose

Many organizations struggle to utilize security-as-a-service (SecaaS) advantages effectively, thus challenging the assumption that adopting the SecaaS model will necessarily lead to post-adoption satisfaction. This research paper draws on the organizational mindfulness theory and investigates the factors that lead to satisfaction with SecaaS.

Design/methodology/approach

The key informant-based survey approach was employed to collect data from 215 organizations that were using the SecaaS model. PLS was used for data analysis.

Findings

Organizations with greater extents of internal security resources report higher satisfaction levels with SecaaS, thanks to the mediating effect of organizational mindfulness, and that organizations with extensive and mature security auditing were especially well-positioned to experience satisfaction with SecaaS.

Originality/value

This research provides new theoretical insights into the conditions under which organizations' post-adoption satisfaction with the SecaaS model is shaped by investigating the role of internal security resources and organizational mindfulness.

中文翻译：

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调查内部安全资源在安全即服务模型采用后满意度中的作用：组织正念视角

目的

许多组织都在努力有效地利用安全即服务 (SecaaS) 的优势，从而挑战了采用 SecaaS 模型必然会带来采用后满意度的假​​设。本研究论文借鉴组织正念理论，研究了导致 SecaaS 满意度的因素。

设计/方法论/途径

采用基于关键信息者的调查方法从使用 SecaaS 模型的 215 个组织收集数据。PLS用于数据分析。

发现

由于组织正念的中介作用，拥有更多内部安全资源的组织对 SecaaS 的满意度更高，并且拥有广泛且成熟的安全审计的组织特别容易对 SecaaS 感到满意。

原创性/价值

这项研究通过调查内部安全资源和组织正念的作用，为组织采用 SecaaS 模型后的满意度形成的条件提供了新的理论见解。