Information Systems and E-Business Management ( IF 2.3 ) Pub Date : 2023-09-19 , DOI: 10.1007/s10257-023-00650-2 Montijn van de Ven , Paola Lara Machado , Alexia Athanasopoulou , Banu Aysolmaz , Oktay Turetken
Organizations continuously adapt and innovate their business models to remain competitive. To support the management of business models throughout their lifecycle, Key Performance Indicators (KPIs) related to business models play an important role. However, the current research on business model KPIs is dispersed and lacks clarity on how they are defined, concretized, and managed throughout their lifecycle. Therefore, we conducted a systematic literature review to analyze and consolidate the current state of the research on KPIs for business models. We identified 35 relevant publications and classified them in a concept matrix consisting of five categories related to business models and KPI management. In addition, we synthesized the business model KPIs referred to in the literature into a catalog structured by business model dimensions. Based on our review and analysis, we formulate avenues for further research on KPIs for business models. Practitioners can use the overview of available approaches for business model KPI management and the catalog of business model KPIs to effectively manage and define KPIs for their organization’s business models.
中文翻译:
商业模式的关键绩效指标:系统回顾和目录
组织不断调整和创新其业务模式以保持竞争力。为了支持业务模型整个生命周期的管理,与业务模型相关的关键绩效指标 (KPI) 发挥着重要作用。然而,目前对业务模型 KPI 的研究比较分散,并且对于如何定义、具体化和管理它们在整个生命周期中缺乏明确性。因此,我们进行了系统的文献回顾,以分析和巩固商业模式KPI的研究现状。我们确定了 35 篇相关出版物,并将它们分类为由与商业模式和 KPI 管理相关的五个类别组成的概念矩阵。此外,我们将文献中提到的商业模式KPI综合成按商业模式维度构建的目录。根据我们的审查和分析,我们制定了进一步研究商业模式 KPI 的途径。从业者可以使用业务模型 KPI 管理的可用方法概述和业务模型 KPI 目录来有效管理和定义其组织的业务模型的 KPI。