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Reconceptualizing platforms in information systems research through the lens of service-dominant logic
The Journal of Strategic Information Systems ( IF 8.7 ) Pub Date : 2023-08-14 , DOI: 10.1016/j.jsis.2023.101791
Ruonan Sun , Shirley Gregor

Platforms have gained significant attention in the field of information systems (IS) research. However, the concept of platforms remains fluid and complex due to the diverse phenomena associated with it. Research to date tends to cluster around two predominant perspectives: the economic network perspective and the architectural design perspective. To reconcile the divergent perspectives of platforms and establish a more cohesive foundation for IS theorizing, we undertake an interpretive literature review through the lens of service-dominant (S-D) logic. Drawing on an extensive analysis of the literature, we develop an S-D Platform Framework that provides a deep understanding of the multifaceted nature of platforms as a vital IS capability for value co-creation. This framework sheds light on the fundamental facets of relationality, ambidexterity, and cooperativity, which explain the deep structure of platforms in the realm of IS research. Building on our proposed framework, we put forth an agenda that aims to guide future studies towards a more theoretically compelling trajectory.



中文翻译:

通过服务主导逻辑的视角重新概念化信息系统研究中的平台

平台在信息系统(IS)研究领域受到了极大的关注。然而,由于与之相关的各种现象,平台的概念仍然不稳定且复杂。迄今为止的研究往往集中在两个主要视角:经济网络视角和建筑设计视角。为了调和平台的不同观点并为 IS 理论建立更有凝聚力的基础,我们通过服务主导(SD)逻辑的视角进行了解释性文献综述。基于对文献的广泛分析,我们开发了一个 SD 平台框架,它提供了对平台作为价值共同创造的重要 IS 能力的多方面性质的深刻理解。这个框架揭示了关系性、双元性、和协作性,解释了信息系统研究领域平台的深层结构。在我们提出的框架的基础上,我们提出了一个议程,旨在引导未来的研究走向理论上更具说服力的轨迹。

更新日期:2023-08-14
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