AI-based technologies have changed the nature of the symbiosis between humans and AI, and so strategic management of human-AI interaction in organizations requires deeper ethical considerations. Aligning AI with human values requires a systematic understanding of the ethical management of human-AI interaction. We conduct a theoretical review, from a sociotechnical perspective, and analyze ethical management of human-AI interaction through the lens of sociomateriality. Our systematic approach helps explain and clarify the interdependencies between two ethical perspectives – duty and virtue ethics – in sociotechnical systems. We also provide a theoretical framework that leads to seven avenues for future research.

基于人工智能的技术改变了人类与人工智能之间共生的本质，因此组织中人机交互的战略管理需要更深入的伦理考虑。让人工智能与人类价值观保持一致需要系统地理解人机交互的道德管理。我们从社会技术的角度进行理论回顾，并通过社会物质性的视角分析人类与人工智能交互的伦理管理。我们的系统方法有助于解释和澄清社会技术系统中两种伦理观点（义务伦理和美德伦理）之间的相互依赖关系。我们还提供了一个理论框架，为未来研究提供了七个途径。