ABSTRACT

This paper reports findings from a qualitative study conducted on the Need for Social work interventions in the Emergency Department (ED) at a large tertiary care center in India. The emergency department is an important social work intervention point for individuals with various psychiatric, medical, and social needs who have little or no additional interaction with social services. Social workers are specially trained to understand the impact of social factors on health outcomes and provide interventions that address social barriers to improving health and accessing community resources; social workers are well prepared to provide services in the emergency department. However, limited research is available to understand the impact of psychosocial services in the emergency department. We aimed to identify areas which require integrated social work services and coordination to address the psychosocial issues within the ED. Interviews with 10 healthcare workers are analyzed thematically. Recurring themes throughout the interviews confirm the need for providing social work interventions to ensure the medical, psychological, and social care needs in the emergency department.

 抽象的

本文报告了一项关于印度一家大型三级护理中心急诊科 (ED) 社会工作干预需求的定性研究结果。对于具有各种精神、医疗和社会需求且很少或根本没有与社会服务进行额外互动的个人来说，急诊科是重要的社会工作干预点。社会工作者接受过专门培训，了解社会因素对健康结果的影响，并提供干预措施，解决改善健康和获取社区资源的社会障碍；社会工作者已做好充分准备在急诊科提供服务。然而，了解心理社会服务对急诊科的影响的研究有限。我们的目的是确定需要综合社会工作服务和协调的领域，以解决急诊科内的社会心理问题。对 10 名医护人员的采访进行了专题分析。整个访谈中反复出现的主题证实了提供社会工作干预措施的必要性，以确保急诊科的医疗、心理和社会护理需求。