Abstract

To investigate the specific events and processes that contribute to volunteering in refugee aid, we conducted a qualitative study with volunteers in Germany (N = 220). Participants described in their own words critical incidents that motivated them to volunteer. Content analysis revealed contact with refugees (spatial closeness or conversation), contact with non-refugees (volunteers or xenophobic persons), media experiences (reports about refugees or calls for action), and biographical incidents (own migration or major life changes) as key experiences. The results provide valuable insights into experiences that motivate people to volunteer in refugee aid, which supports integration processes of refugees and asylum-seekers.

摘要

为了调查有助于难民援助志愿服务的具体事件和过程，我们对德国志愿者进行了一项定性研究（N  = 220）。参与者用自己的话描述了激励他们志愿服务的重大事件。内容分析显示，与难民的接触（空间接近或对话）、与非难民（志愿者或仇外人士）的接触、媒体经历（有关难民的报道或呼吁采取行动）以及传记事件（自己的移民或重大生活变化）是关键经验。研究结果为激励人们志愿参与难民援助的经验提供了宝贵的见解，从而支持难民和寻求庇护者的融入进程。