Purpose

Supply chains are among the most important, complex and risky systems in the modern world. Thus, managing risk is no longer an option, but a fundamental process in organizations. Given the lack of pathways that guide companies toward supply chain risk management (SCRM), the purpose of this study is to provide a conceptual reference, in the form of a maturity model, to support them in the evolution and improvement of this process.

Design/methodology/approach

The proposal covered a broad literature review, a survey and a multiple case study. The research was conducted in the aerospace industry and included companies from the supply chain of a leading aircraft manufacturer.

Findings

The model elaborated with the research results has eight attributes and four levels, addressing critical issues for SCRM to achieve its scope and purposes. The attributes include the structuring and scope of the SCRM process, the importance it receives within the organization, the resources used and the qualification of employees, the role of leadership and the inter-organizational collaboration.

Practical implications

Managing risk along supply chains is particularly challenging, demands resources and knowledge and requires a continuous effort. The proposed model offers a reference for improvement, helping to identify areas that need to be strengthened and practices to be implemented. Thus, it can guide the focus and efforts in a more efficient and systematic way, in addition to support evaluations and comparisons.

Originality/value

Although maturity models are abundant in different fields and several are available for risk management, models specifically developed for SCRM are scarce. This study broadens the understanding of SCRM with novel insights about how to improve this process in an evolutionary way. While many researchers focused their efforts on the SCRM process steps, this study identified critical issues that transcend these steps. The research was carried out in a sector with a long tradition in risk management and included companies belonging to a same supply chain, that is, using an approach still little explored in studies on SCRM or risk management maturity models.

中文翻译：

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供应链风险管理的成熟度模型

目的

供应链是现代世界最重要、最复杂和风险最大的系统之一。因此，管理风险不再是一种选择，而是组织中的一个基本过程。鉴于缺乏指导企业进行供应链风险管理（SCRM）的途径，本研究的目的是以成熟度模型的形式提供概念参考，以支持他们在此流程的演变和改进。

设计/方法论/途径

该提案涵盖了广泛的文献综述、调查和多个案例研究。该研究是在航空航天业进行的，包括来自一家领先飞机制造商供应链的公司。

发现

根据研究结果阐述的模型具有八个属性和四个层次，解决了 SCRM 实现其范围和目的的关键问题。这些属性包括 SCRM 流程的结构和范围、它在组织内的重要性、使用的资源和员工的资格、领导的角色和组织间协作。

实际影响

管理供应链中的风险尤其具有挑战性，需要资源和知识，并且需要持续的努力。提出的模型提供了改进的参考，有助于确定需要加强的领域和需要实施的做法。因此，除了支持评估和比较之外，它还可以更有效、更系统地指导重点和工作。

原创性/价值

尽管不同领域的成熟度模型都很丰富，并且有几种可用于风险管理，但专门为 SCRM 开发的模型却很少。这项研究通过关于如何以渐进方式改进这一流程的新颖见解拓宽了对 SCRM 的理解。虽然许多研究人员将精力集中在 SCRM 流程步骤上，但本研究发现了超越这些步骤的关键问题。这项研究是在一个具有悠久风险管理传统的行业中进行的，包括属于同一供应链的公司，也就是说，使用了在 SCRM 或风险管理成熟度模型研究中仍然很少探索的方法。