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Training and ‘Doing’ Procedural Justice in the Frontline of Public Service: Evidence from Police
Review of Public Personnel Administration ( IF 4.2 ) Pub Date : 2023-02-09 , DOI: 10.1177/0734371x221149137
Galia Cohen 1 , Andrea M. Headley 2
Affiliation  

Procedural justice can impact on street-level bureaucrat (SLB)-citizen encounters as it shapes citizens’ experience with, and perception of, the delivery of public service. Specifically, in police ...

中文翻译:

在公共服务一线培训和“执行”程序正义:来自警察的证据

程序正义可以影响街头官僚 (SLB) 与公民的接触,因为它塑造了公民对提供公共服务的体验和看法。具体来说,在警察...
更新日期:2023-02-09
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