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Reciprocal relations between emotional exhaustion and episode-specific emotional labour: An experience-sampling study
Work & Stress ( IF 5.6 ) Pub Date : 2023-01-25 , DOI: 10.1080/02678373.2023.2169967
Hadar Nesher Shoshan 1 , Laura Venz 2 , Sabine Sonnentag 3
Affiliation  

Service employees’ surface acting is exhausting, but it is unclear if exhaustion appears instantly after a single service episode. Moreover, evidence regarding the reversed causality in which exhau...

中文翻译:

情绪耗竭与特定事件情绪劳动之间的相互关系:一项经验抽样研究

服务人员表面上表现得很疲惫,但尚不清楚在一次服务后是否会立即出现疲惫。此外,有关反向因果关系的证据...
更新日期:2023-01-25
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