Comparing Chatbots and Online Surveys for (Longitudinal) Data Collection: An Investigation of Response Characteristics, Data Quality, and User Evaluation,Communication Methods and Measures

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Comparing Chatbots and Online Surveys for (Longitudinal) Data Collection: An Investigation of Response Characteristics, Data Quality, and User Evaluation
Communication Methods and Measures ( IF 6.3 ) Pub Date : 2023-01-12 , DOI: 10.1080/19312458.2022.2156489
Brahim Zarouali ₁ , Theo Araujo ₂ , Jakob Ohme ₃ , Claes de Vreese ₂

Affiliation

As chatbots are gaining more popularity than ever, they have recently been considered as interesting tools for survey administration in social science research. To explore this idea, we investigate...

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