This study examines patterns and trends in 911 calls from Boston public school addresses related to mental health and physical assaults/fights generated from 2014 to 2018. We analyzed 12,113 Boston Police Department (BPD) 911 call records from 102 Boston Public School addresses during the 2014–2018 school years. In addition, we separately analyzed calls coded by BPD as Emotionally Disturbed Person (“EDP”), indicating a psychiatric crisis was the primary reason for the call, as well as calls coded as “Fight,” “Assault,” or “Assault and battery.” Call frequency ranged from 0 to 277 per school each year. Although the annual average number of calls increased each school year over the 4-year period, this was primarily due to an increase in hang-ups and abandoned calls. Overall, 7.4% calls were coded as EDP and 6.5% were coded as assault/fight. Call volume was highest in the middle of the school day, with a median time of 12 pm. EDP calls were significantly earlier in the day than non-EDP calls, and the percentage of calls labeled as EDP decreased in frequency each day over the course of the week. There were more overall 911 calls, on average, per day in late spring than in other seasons. The frequency with which schools call upon police as emergency service providers for psychiatric crises indicates a need for additional school-based resources. Such resources may be most effective if they are allocated mid-day, responsive to changing student needs over the course of the week, and increased in spring.

本研究调查了 2014 年至 2018 年期间来自波士顿公立学校地址的 911 电话的模式和趋势，这些电话与心理健康和人身攻击/打架有关。我们分析了 2014 年期间来自 102 个波士顿公立学校地址的 12,113 条波士顿警察局 (BPD) 911 电话记录–2018 学年。此外，我们还单独分析了 BPD 编码为情绪困扰者 (“EDP”) 的电话，表明精神危机是拨打电话的主要原因，以及编码为“打架”、“袭击”或“袭击和殴打”的电话。电池。”每所学校每年的呼叫频率为 0 至 277 次。尽管在 4 年期间，每个学年的年平均来电数量有所增加，但这主要是由于挂断和放弃来电的数量增加。总体而言，7.4% 的电话被编码为 EDP，6.5% 的电话被编码为攻击/打架。上课期间的通话量最高，平均时间为中午 12 点。当天的 EDP 呼叫明显早于非 EDP 呼叫，并且标记为 EDP 的呼叫的百分比在一周内每天的频率都在下降。春末平均每天接到的 911 电话总数比其他季节要多。学校频繁呼吁警察作为精神危机紧急服务提供者，表明需要额外的校本资源。如果这些资源在中午分配，响应一周内不断变化的学生需求，并在春季增加，那么这些资源可能是最有效的。