ABSTRACT

Work intensification (WI) is a notable job stressor, which has been hypothesised to result in various negative outcomes for employees. However, earlier empirical studies regarding this stressor hypothesis have not yet been reviewed. Our narrative review focused on the outcomes for employees of WI as a perceived job stressor. Our review was based on selected qualitative and quantitative empirical studies (k = 44) published in peer-reviewed journals between the years 2000 and 2020. Altogether, the findings of these studies showed that WI was related to various negative outcomes for employees, such as impaired well-being and motivation, supporting the stressor hypothesis. Stressful WI manifested as perceived accelerated pace of work and increased effort and demands for effectivity at work. Nevertheless, other manifestations of WI (e.g. increased demands for learning) were not always associated with negative outcomes. The implications of these findings are discussed together with future directions.

摘要

工作强度 (WI) 是一种显着的工作压力源，据推测会导致员工产生各种负面结果。然而，尚未审查有关此压力源假设的早期实证研究。我们的叙述性评论侧重于将 WI 员工视为工作压力源的结果。我们的审查基于选定的定性和定量实证研究（k = 44) 在 2000 年至 2020 年间发表在同行评审期刊上。总而言之，这些研究的结果表明，WI 与员工的各种负面结果有关，例如幸福感和积极性受损，支持压力源假设。压力性 WI 表现为感知到的工作节奏加快以及工作效率的增加和要求。然而，WI 的其他表现（例如学习需求增加）并不总是与负面结果相关。这些发现的含义与未来的方向一起讨论。