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Browsing away from rude emails: Effects of daily active and passive email incivility on employee cyberloafing.
Journal of Occupational Health Psychology ( IF 5.9 ) Pub Date : 2022-04-14 , DOI: 10.1037/ocp0000325
Zhiqing E Zhou 1 , Shani Pindek 2 , Ethan J Ray 1
Affiliation  

The increasing prevalence of information communication technologies (e.g., computers, smartphones, and the internet) has made the experience of email incivility and the engagement in cyberloafing more common in the workplace. In this present study, we examined how experiencing email incivility at work can positively predict employees' cyberloafing. Based on affective events theory, we examined negative emotions as a mediator and trait prevention focus and daily workload as moderators. With daily diary data collected twice per day over 10 workdays from 113 full-time employees, we found that morning passive email incivility positively predicted afternoon cyberloafing via midday negative emotions while morning active email incivility did not. Further, trait prevention focus significantly moderated the relationship between active email incivility and negative emotions while daily workload significantly moderated the relationship between passive email incivility and negative emotions. The findings of the present study contribute to a deeper understanding of how employees' negative experiences affect their deviant behaviors in the virtual world. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

中文翻译:

浏览粗鲁的电子邮件:日常主动和被动电子邮件不文明行为对员工网络游荡的影响。

信息通信技术(例如,计算机、智能手机和互联网)的日益普及使得电子邮件不文明的经历和网络闲散的参与在工作场所更加普遍。在本研究中,我们研究了在工作中经历电子邮件不文明行为如何积极预测员工的网络闲散。基于情感事件理论,我们将消极情绪作为中介,将特质预防重点和日常工作量作为中介。通过从 113 名全职员工的 10 个工作日内每天收集两次日记数据,我们发现早上被动电子邮件不文明行为通过中午负面情绪积极预测下午网络闲逛,而早上主动电子邮件不文明行为则没有。更远,特质预防重点显着调节了主动电子邮件不文明与负面情绪之间的关系,而日常工作量显着调节了被动电子邮件不文明与负面情绪之间的关系。本研究的结果有助于更深入地了解员工的负面经历如何影响他们在虚拟世界中的异常行为。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。
更新日期:2022-04-14
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