ABSTRACT

Mobility as a Service (MaaS) scientific literature base is rapidly growing, but an agreement on what it intrinsically means has not been reached, making fruitful conversations related to MaaS difficult. This study analyzes a five-year-old literature based on MaaS (90 peer-reviewed journal articles) and extracts from it, the key or common elements in all MaaS definitions, calling them the ‘MaaS-checklist’: a) app-related functions or features, b) mobility services, and c) mobility packages. Based upon the MaaS-checklist, we then analyze 21 MaaS-like schemes around the world. Our results show that even though there are many schemes claiming to be MaaS, few of them cover the main elements that intrinsically define MaaS. Our findings show that while most schemes cover app-related functions or features, few of them offer mobility packages, which yields that the path to MaaS may not be hindered by technology development but rather by governance issues on MaaS.

摘要

移动即服务 (MaaS) 科学文献库正在迅速增长，但尚未就其内在含义达成一致，这使得与 MaaS 相关的富有成果的对话变得困难。本研究基于 MaaS（90 篇同行评审的期刊文章）分析了五年前的文献，并从中提取了所有 MaaS 定义中的关键或共同元素，将它们称为“MaaS 清单”：a) 与应用相关功能或特性，b) 移动服务，和 c) 移动包。基于 MaaS 清单，我们随后分析了全球 21 个类似 MaaS 的方案。我们的结果表明，尽管有许多方案声称是 MaaS，但很少有方案涵盖本质上定义 MaaS 的主要元素。我们的调查结果表明，虽然大多数计划都涵盖与应用程序相关的功能或特性，但很少有计划提供移动套餐，