The study investigates story-telling in naturally-occurring interactions in a care home for older people with dementia in England. Stories were told by a range of discourse participants and varied from more relationally-oriented anecdotes occurring as part of small talk to more transactionally-oriented narratives embedded into work routines. The main aim of the study was to explore narratives as social practice in the interactions of the care staff and to discover what functions they perform in their workplace practice and more generally in that of the care home. The analysis focused principally on two primarily work-oriented narrative types: “working stories” and “narratives of professional practice”. The findings were that such stories performed a range of key functions in the professional practice of the care givers, in particular problem-solving, knowledge-sharing and critical evaluation.

中文翻译：

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短互动中的小故事

该研究调查了英格兰老年痴呆症老人疗养院中自然发生的互动中的故事讲述。故事由一系列话语参与者讲述，从作为闲聊的一部分发生的更多面向关系的轶事到嵌入工作程序的更多面向交易的叙述。该研究的主要目的是探索叙事作为护理人员互动中的社会实践，并发现他们在工作场所实践中以及更普遍地在护理院中执行的功能。分析主要集中在两种主要以工作为导向的叙述类型：“工作故事”和“专业实践叙述”。研究结果是，这些故事在护理人员的专业实践中发挥了一系列关键作用，