Management research has long been criticized for its perceived lack of relevance or impact beyond academia. How can we, as management scholars, create research that is more relevant and impactful? I argue that Edgar Schein's process consultation approach can be part of the answer. Process consultation's ultimate aim is to help client organizations. Key aspects of what is now recognized as engaged scholarship were fundamental to process consultation even before engaged scholarship was part of the management vocabulary. Based on my engagement process with the National Aeronautics and Space Administration since 2013, I argue that trust can fruitfully be seen as an outcome and an enabler of productive long-term helping relationships and of engaged scholarship; that what I call pragmatic bricolage is important in terms of offering help based on the client's needs as they develop at different junctures; and that unexpected dilemmas in such relationships are inevitable, but ways forward can be found by applying key principles of social systems. I conclude by outlining guidelines for impactful research and for disseminating research to wider audiences.

长期以来，管理研究因其在学术界之外缺乏相关性或影响而受到批评。作为管理学者，我们如何才能开展更具相关性和影响力的研究？我认为 Edgar Schein 的过程咨询方法可以成为答案的一部分。流程咨询的最终目的是帮助客户组织。甚至在从事学术成为管理词汇的一部分之前，现在被认为是从事学术的关键方面对于过程咨询来说是基础。根据我自 2013 年以来与美国国家航空航天局的接触过程，我认为信任可以被视为富有成效的成果，是富有成效的长期帮助关系和参与学术的推动因素；这就是我所说的务实拼凑在根据客户在不同时期发展的需求提供帮助方面很重要；并且这种关系中的意外困境是不可避免的，但可以通过应用社会系统的关键原则找到前进的道路。最后，我概述了有影响力的研究和向更广泛的受众传播研究的指导方针。