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Discerning the effect of privacy information transparency on privacy fatigue in e-government
Government Information Quarterly ( IF 7.8 ) Pub Date : 2021-06-24 , DOI: 10.1016/j.giq.2021.101601
Divine Q. Agozie , Tugberk Kaya

Privacy information transparency is generally considered desirable and should be enabled and upheld. It has gained increasing attention giving the emergence of new information technologies and their affordances for e-governance and governments. This study examines the proposition that privacy information transparency is amiable to mitigating privacy fatigue in e-government. The study identifies the antecedents of privacy information transparency of an e-government website, and its influence on privacy fatigue manifested in emotional exhaustion and cynicism. A survey conducted in Cyprus harnessed user responses, and the data analyzed using a partial least square structural equation analysis method. Findings reveal that; (1) user data collection and data use information aspects of online privacy significantly impact privacy information transparency; and (2) privacy information transparency positively impacts both cynicism behaviour and emotional exhaustion. This study extends the concept of privacy fatigue into e-government and contributes to an empirical evaluation of its relationship with privacy information transparency.



中文翻译:

电子政务隐私信息透明度对隐私疲劳影响的识别

隐私信息透明度通常被认为是可取的,应该启用和维护。随着新信息技术的出现及其对电子政务和政府的支持,它越来越受到关注。本研究考察了隐私信息透明度有助于减轻电子政务中的隐私疲劳的命题。该研究确定了电子政务网站隐私信息透明度的前因,及其对隐私疲劳的影响,表现为情绪耗竭和愤世嫉俗。在塞浦路斯进行的一项调查利用了用户的反应,并使用偏最小二乘结构方程分析方法对数据进行了分析。调查结果表明;(1) 网络隐私的用户数据收集和数据使用信息方面显着影响隐私信息透明度;(2) 隐私信息透明度对犬儒主义行为和情绪耗竭都有积极影响。本研究将隐私疲劳的概念扩展到电子政务,并有助于对其与隐私信息透明度的关系进行实证评估。

更新日期:2021-06-24
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