Research on people with disability (PWD) in tourism and hospitality workforce is gaining prominence. However, this body of literature appears to be fragmented, limiting the advancement of knowledge within this emergent field. This research draws on the workforce taxonomy (Macro, Meso, and Micro) as an analytical framework to critically assess PWD research in tourism and hospitality workforce. Findings reveal a focus on disability management practices at the Meso level and a concentration of studies at the Meso-Micro intersection which examine employer perceptions toward workers with disability. Mapping out disability workforce research at three distinct levels reveals key knowledge gaps, including limited research on the underlying mechanisms (e.g. socio-political discourse at the Macro level) influencing Meso-level management practices, and the subsequent social inclusion of workers with disability at the Micro level. This research demonstrates the interactive nature of taxonomical levels and promotes a holistic approach designed to advance disability workforce research.

中文翻译：

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残疾劳动力研究的综合框架：宏观-中观-微观分析


对旅游和酒店业工作人员中的残疾人 （PWD） 的研究越来越受到重视。然而，这些文献似乎是碎片化的，限制了这个新兴领域内知识的进步。本研究利用劳动力分类法（宏观、中观和微观）作为分析框架，以批判性地评估旅游和酒店业劳动力中的 PWD 研究。研究结果显示，该研究集中在 Meso 层面的残疾管理实践，并将研究集中在 Meso-Micro 交叉点，这些研究考察了雇主对残疾工人的看法。在三个不同层面上绘制残疾劳动力研究图揭示了关键的知识差距，包括对影响中观层面管理实践的潜在机制（例如宏观层面的社会政治话语）的研究有限，以及随后在微观层面对残疾工人的社会包容。这项研究展示了分类学水平的互动性，并促进了一种旨在推进残疾劳动力研究的整体方法。