The study investigates the mechanism of hospitality employees' recovery during break times at work. It adopted semi-structured in-depth interviews targeting twenty-nine hotel employees in Japan. The results provide nine recovery activities falling into four categories: cognitive, relaxation, nutrition intake, and social activities. Eight recovery experiences are also found, including two new types not identified in the previous studies: reconnection and refreshment. Built on the effort-recovery model and conservation of resource theory, it reveals a two-phase structure of recovery experiences, with three groups of primary experiences leading to specific secondary experiences, which suggests that employees undertake multiple recovery experiences until they reach a state of recovery. It also supports the significance of contextual constraints in employees’ recovery process at work. The study enhances our understanding of recovery theories within the context of work breaks in the hospitality industry. It assists managers in creating more effective organisational interventions to support employee recovery during breaks.

中文翻译：

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促进酒店业员工福祉和工作场所恢复：工作中支持性休息时间的作用


该研究调查了酒店业员工在工作休息时间的恢复机制。它对日本的 29 名酒店员工进行了半结构化的深度访谈。结果提供了九种恢复活动，分为四类：认知、放松、营养摄入和社交活动。还发现了八种恢复体验，其中包括先前研究中未发现的两种新类型：重新连接和恢复。它建立在努力恢复模型和资源保护理论的基础上，揭示了恢复经历的两阶段结构，三组主要经历导致特定的次要经历，这表明员工进行多次恢复经历，直到他们达到一种状态恢复。它还支持了员工在工作中恢复过程中的情境约束的重要性。这项研究增强了我们对酒店业工作休息背景下的恢复理论的理解。它帮助管理者制定更有效的组织干预措施，以支持员工在休息期间恢复。