This paper extends the fast-growing research stream on gamification in corporate training by examining the impact of gamification on employees’ knowledge retention, knowledge sharing, and job performance. A mixed-methods approach was employed. Quantitative data from surveys and qualitative insights from experimental research were combined to ascertain the effectiveness of gamification techniques in corporate training. The sample consisted of 110 employees and business owners who attended gamified training sessions powered by the Discovery-Innovation-Growth platform. Participants were aged 18 to 64 years and had diverse educational backgrounds and job positions. They were also based in different European countries (Spain, France, Germany, United Kingdom, Italy, Finland, and Romania). The sample characteristics thus ensured comprehensive coverage of different employee profiles. Gamification significantly enhanced knowledge retention and job performance. Gamification techniques such as points, badges, and leaderboards positively influenced employee engagement, which in turn boosted the ability to retain and apply knowledge effectively at work. Social interaction mediated the relationship between gamification techniques and knowledge sharing, highlighting the role of collaborative learning environments. These insights offer valuable guidance for corporate instructors and human resource (HR) professionals aiming to develop engaging and personalized training programs that meet diverse employee needs and learning preferences. This study contributes to the theoretical framework of gamification in adult learning and organizational development, paving the way for future research in this dynamic field.

中文翻译：

---

提升企业培训水平：发挥游戏化的力量，增强知识保留、知识共享和工作绩效


本文通过研究游戏化对员工知识保留、知识共享和工作绩效的影响，扩展了企业培训中游戏化的快速增长的研究方向。采用了混合方法。将调查的定量数据和实验研究的定性见解相结合，以确定游戏化技术在企业培训中的有效性。该样本由 110 名员工和企业主组成，他们参加了由发现-创新-增长平台支持的游戏化培训课程。参与者年龄在 18 岁至 64 岁之间，具有不同的教育背景和工作职位。他们还分布在不同的欧洲国家（西班牙、法国、德国、英国、意大利、芬兰和罗马尼亚）。样本特征确保了不同员工档案的全面覆盖。游戏化显着增强了知识保留和工作绩效。积分、徽章和排行榜等游戏化技术对员工敬业度产生了积极影响，进而提高了在工作中有效保留和应用知识的能力。社交互动调节了游戏化技术和知识共享之间的关系，凸显了协作学习环境的作用。这些见解为企业讲师和人力资源 (HR) 专业人员提供了宝贵的指导，旨在开发有吸引力的个性化培训计划，以满足不同的员工需求和学习偏好。这项研究为成人学习和组织发展中的游戏化理论框架做出了贡献，为这一动态领域的未来研究铺平了道路。