Although environmental turbulence poses significant challenges for small and medium-sized enterprises (SMEs), it also offers opportunities for them to thrive and compete. Scholars generally acknowledge the effectiveness of dynamic capabilities (DCs) and artificial intelligence (AI) applications in responding quickly to market uncertainties; however, their impact on boosting firm performance during real-time environmental turbulence requires further investigation. To address this gap, this study examined the influence of environmental turbulence on SME innovation using AI applications and DCs and how new opportunities can be leveraged to maintain a competitive advantage. This study adopted a quantitative approach, and survey data were collected from 487 managers and owners of SMEs that implemented DCs and AI during real-time environmental turbulence. The results indicate that the elements of environmental turbulence influence SMEs’ implementation of both DCs and AI, acting as mediators between disruptive elements and enhancing firm performance during challenging times. The theoretical and practical implications of these findings are discussed in depth.

中文翻译：

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环境动荡、动态能力和人工智能是否迫使中小企业创新？


尽管环境动荡给中小企业带来了重大挑战，但也为它们提供了发展和竞争的机会。学者们普遍承认动态能力（DC）和人工智能（AI）应用在快速应对市场不确定性方面的有效性；然而，它们在实时环境动荡期间对提高公司绩效的影响需要进一步研究。为了解决这一差距，本研究研究了环境动荡对使用人工智能应用和数据中心的中小企业创新的影响，以及如何利用新机会来保持竞争优势。本研究采用定量方法，收集了 487 名在实时环境动荡期间实施 DC 和 AI 的中小企业管理者和所有者的调查数据。结果表明，环境动荡因素影响中小企业数据中心和人工智能的实施，在破坏性因素和挑战时期提高企业绩效之间发挥中介作用。深入讨论了这些发现的理论和实践意义。