Performance evaluation has been an important topic of concern for tourism industry practitioners as well as academic researchers, and its investigation in the UK hotel sector is paramount because this industry has been experiencing a higher level of competition. The present study contributes to the previous literature on hotel performance evaluation in general by proposing an innovative hybrid method combining the second-order cone programming (SOCP) method and multi-criteria decision-making (MCDM) method to estimate the performance of the UK hotel sector. The innovation lies in the synergistic combination of SOCP and MCDM methodologies, enabling a comprehensive assessment of hotel performance by managing a non-linear optimisation. Overall, this hybrid method benefits from the ability to be more flexible in addressing complex operational issues and provide more accurate results. This research provides a cost-benefit analysis within the proposed method, suggesting important policy implications in the tourism industry.

中文翻译：

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英国酒店的成本效益分析：混合 SOCP-MCDM 方法


绩效评估一直是旅游业从业者和学术研究人员关注的重要话题，而对英国酒店业的调查至关重要，因为该行业一直在经历着更高水平的竞争。本研究提出了一种创新的混合方法，结合二阶锥规划（SOCP）方法和多标准决策（MCDM）方法来估计英国酒店的绩效，从而对之前的酒店绩效评估文献做出了贡献部门。创新在于 SOCP 和 MCDM 方法的协同组合，通过管理非线性优化来实现对酒店绩效的全面评估。总体而言，这种混合方法能够更灵活地解决复杂的操作问题并提供更准确的结果。这项研究在所提出的方法中提供了成本效益分析，提出了旅游业的重要政策影响。