Does it matter whether applicants are addressed with formal or informal pronouns in online job interviews? This study shows that it does indeed, at least for speakers of French and German. Both French (n = 171) and German (n = 198) participants were more positive about a recruiter who addressed them with formal pronouns. The use of informal pronouns led to negative ratings of that recruiter by French participants, and to lower ratings of the recruiter, the company, and lower salary expectations by German participants. German men were found to be more sensitive than women to the use of formal pronouns, which had positive effects on their attitudes towards the job, company, and their salary expectations. Despite a general trend towards more use of informal pronouns in German workplaces, our study shows that using them in an online job interview has negative outcomes for companies. French participants react even more negatively to the use of informal pronouns, but these mainly have negative effects on their judgment of the recruiter rather than the company for which the recruiter is acting.

中文翻译：

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法语和德语求职面试中地址代词的处理


在在线求职面试中使用正式代词还是非正式代词称呼申请人重要吗？这项研究表明确实如此，至少对于说法语和德语的人来说是这样。法国（n = 171）和德国（n = 198）参与者都对使用正式代词称呼他们的招聘人员更加积极。非正式代词的使用导致法国参与者对该招聘人员的负面评价，并降低了德国参与者对该招聘人员、公司的评价以及较低的薪资期望。研究发现，德国男性比女性对正式代词的使用更加敏感，这对他们对工作、公司的态度和薪资期望产生积极影响。尽管德国工作场所普遍存在更多使用非正式代词的趋势，但我们的研究表明，在在线求职面试中使用它们会给公司带来负面影响。法国参与者对使用非正式代词的反应更为消极，但这主要对他们对招聘人员的判断产生负面影响，而不是对招聘人员所服务的公司的判断产生负面影响。