Purpose

This paper aims to provide a critical reflection on the experience design of the lifestyle communities in the hospitality and tourism industry. Specifically, this paper proposes a conceptual model that governs experience design in creating unique and memorable experiences for lifestyle communities.

Design/methodology/approach

This paper is based on a critical analysis of emerging phenomena, related literature and researchers’ experiences and insights.

Findings

The lifestyle community is conceptualized as a group of people who share a specific interest, value or activity and the type of its existence can be classified as physical, virtual or hybrid. As the importance of experience design has been highlighted in the hospitality and tourism industry, the study provides the guest experience design framework of lifestyle communities that suggests an operationalization of experience design that touches shared values of customers within lifestyle communities.

Research limitations/implications

This study introduces a framework that highlights the role of experience design in the development of lifestyle communities, thereby enriching the emerging body of knowledge. Additionally, the research illustrates how lifestyle communities diverge from traditional hospitality business models by using distinctive positioning strategies.

Practical implications

This study provides practical implications on how to capture the growing number of customers represented by lifestyle communities in the future. A deep understanding of frameworks may be crucial to establishing the experience design of lifestyle communities to correspond to the future of the hospitality and tourism industry.

Originality/value

This study remarks an initial attempt to provide a critical reflection of a rising contemporary issue: experience design and lifestyle communities. Conceptualization through a profound reflection of the issue offers insights to define existing phenomena and suggestions to capture future opportunities and actual management. Furthermore, future research directions in hospitality and tourism are elucidated by the provided conceptual frameworks.

中文翻译：

---

生活方式社区的体验设计：酒店和旅游业的未来

 目的

本文旨在对酒店和旅游业生活方式社区的体验设计进行批判性反思。具体来说，本文提出了一个概念模型，用于管理体验设计，为生活方式社区创造独特且难忘的体验。

设计/方法论/途径

本文基于对新兴现象、相关文献以及研究人员的经验和见解的批判性分析。

 发现

生活方式社区被概念化为一群拥有特定兴趣、价值观或活动的人，其存在类型可分为物理社区、虚拟社区或混合社区。由于体验设计的重要性在酒店和旅游业中得到了强调，该研究提供了生活方式社区的宾客体验设计框架，该框架提出了体验设计的可操作性，触及生活方式社区内客户的共同价值观。

研究局限性/影响

本研究引入了一个框架，强调体验设计在生活方式社区发展中的作用，从而丰富新兴的知识体系。此外，该研究还说明了生活方式社区如何通过使用独特的定位策略来区别于传统的酒店业务模式。

 实际影响

这项研究为未来如何吸引以生活方式社区为代表的越来越多的客户提供了实际意义。对框架的深入理解对于建立生活方式社区的体验设计以适应酒店和旅游业的未来可能至关重要。

 原创性/价值

这项研究首次尝试对当代日益兴起的问题进行批判性反思：体验设计和生活方式社区。通过对问题的深刻反思进行概念化，为定义现有现象提供见解，并为捕捉未来机会和实际管理提供建议。此外，所提供的概念框架阐明了酒店和旅游业的未来研究方向。